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Business Process Engineering in the Installation of Maintenance Management Information System for Municipal Transit Authority
Project Description
SDI teamed with a leading industry software vendor to implement a Computerized Maintenance Management System (CMMS) for the transit authority's bus and rail car fleet, configured to meet the authority’s functional requirements.
Goals
The goals of the project are to identify, quantify and implement fleet maintenance process improvements by implementing the Fleet Anywhere™ suite of applications.
Solution/Services
- Business process analysis and improvement modeling
- Business process improvement quantification
- System implementation and configuration
- System testing
- Administrator training
- Production roll-out
- Overall project management
Result
Provided an analysis of the authority’s existing processes in the following areas:
- Planning and scheduling maintenance activities
- Managing defects and failures in service
- Preventative maintenance
- Warranty recapture
- Component rebuild
- Heavy maintenance
- Overhaul campaigns
- Engineering/technical services
- Quality improvement
- Purchasing/warehousing
